Contact Biotrax for testing questions, quote requests, sample pickup and supply order support, or portal assistance.
Our team is ready to help you get the answers you need!

Use the TRAX Client Portal to create test orders, enter sample information, and access reports.
Schedule Local Sample Pickup or Water Collection Online.
Looking for our accreditation or chain of custody forms?
Have an inquiry for testing support? Give us a call!
We enjoy meeting our clients and offering tours of our laboratory.
Contact us in advance so we can coordinate your visit and make sure the appropriate team members are available.
IMPORTANT: If you are delivering samples, please confirm your testing and sample-submission requirements before arrival.
3580 Harlem Road, Cheektowaga, New York 14215, United States
Open today | 09:00 am – 05:00 pm |
Local Sample Pickup Hours
Monday-Friday: 9:00 AM - 3:00PM
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